In today’s business world, retaining customers is as important as acquiring new ones. That’s why BusyPlugin introduces the Customer Membership Program Addon — a powerful, customizable solution for Busy Accounting Software that enables you to reward your customers with points, encourage repeat purchases, and build long-term relationships.
This addon is designed to convert every sale into an opportunity to grow customer loyalty, increase engagement, and improve overall business performance — all seamlessly integrated into your existing Busy environment.
🔍 What is the Customer Membership Program Addon?
The Customer Membership Program Addon is a third-party customization for Busy Accounting Software that allows you to run a reward-based loyalty system within your billing and invoicing workflow.
Every time a customer makes a purchase, they earn loyalty points based on configurable rules. These points can be redeemed for discounts in future purchases, helping customers feel appreciated and motivated to return.
This addon is perfect for retail stores, wholesalers, electronics outlets, fashion retailers, footwear businesses, and more — anyone who wants to retain customers and boost repeat sales.
1. Flexible Points Configuration System
The addon provides a highly customizable system for awarding loyalty points. You can choose from three different modes based on how you want to reward customers:
- Voucher-Wise Points: Assign a fixed percentage or slab-based point system on the total invoice amount. For example, you can set a 5% reward on all invoices between ₹1 and ₹7500. If a customer purchases ₹7000 worth of items, they’ll receive 350 points.
- Item Group-Wise Points: Set point percentages for specific item categories. For example, reward 10% points for “Footwear” and 5% for “Electronics”. This allows targeted promotions based on product group.
- Item-Wise Points: Offer precise control by defining point value per individual product. You can also disable point rewards for select items (e.g., promotional products or already discounted items) by assigning a 0% point rate.
You can choose to calculate points either as a percentage of the amount or fixed points per quantity. For example:
- 7% of ₹550 = 38.5 points
- Fixed: Nokia Mobile = 5 points per unit → 3 units = 15 points
This flexibility makes it easy to align the reward structure with your business goals.
2. GST-Based Point Calculation
You can decide whether the reward points should be calculated with GST included or on the base price (excluding GST). This is useful for businesses who want to:
- Encourage higher billing amounts (with GST)
- Or offer rewards based on net product value only
Example:
Sale Price = ₹1500
GST = 18% = ₹270
Final Amount = ₹1770
If 5% reward is applied:
- With GST: 88.5 points
- Without GST: 75 points
This gives complete control over how customer rewards are valued.
3. Customizable Customer Master Setup
The addon allows you to manage customer records more smartly:
- Maintain as Contact Master or Account Master based on your preference.
- Auto-pick Mobile Numbers from alias field to avoid duplication.
- Combine Name & Alias to generate a unified customer identity (e.g., “Harpreet Saini 85915*****”).
- Categorize Customers into different groups (e.g., Platinum, Gold, Silver) to offer personalized reward percentages.
- Record Key Details like PAN, GSTIN, Aadhaar, Address — helpful for advanced tracking, compliance, and reporting.
This master-level control enables strategic customer engagement and segmentation.
4. Advanced Redemption Options
The addon supports intelligent redemption features to ensure fair and effective use of earned points:
- Minimum Invoice Amount: Set a minimum purchase value (e.g., ₹1000) for redeeming points. If the bill is below that, points won’t apply.
- Minimum Redeemable Points: Define a threshold (e.g., 100 points). Only if the customer has more than this can the redemption be processed.
- OTP-Based Validation: Add a layer of security by sending an OTP to the customer’s mobile number during redemption. The operator must enter the OTP to apply the discount.
- Redeem via Item-Level or Bill Sundry:
- Item Level: Redeemed points are applied as compound discounts on individual items.
- Bill Sundry: Redeemed value appears as an additional discount entry in the bill summary.
This ensures transparent and secure redemption workflows.
5. Live Point Tracking and Modifications
- Recalculate on Bill Modification: When a sale invoice is edited, the system can automatically revise the awarded points, ensuring accuracy.
- Choose User Access: Set whether all users or selected users can see the recalculation pop-up during bill modification.
- View Last Transactions: At the time of billing, view the customer’s last point-earning transaction for better service or upselling.
These features enhance operational flexibility and make it easier to manage rewards in real time.
6. Customer Messaging System
Engage with your customers proactively through SMS notifications:
- Welcome Message: Sent automatically when a new customer is added.
- Transactional Message: Informs customers about points earned on every bill.
- Warning Message: Alert users before their points expire, encouraging timely redemption and return visits.
This helps build trust and encourages timely redemptions and repeat visits.
🛠️ Use Cases
The Customer Membership Program Addon is ideal for:
- Retail stores offering cashback in the form of points
- Service providers offering loyalty discounts
- Electronic and mobile stores with fixed reward slabs
- Grocery shops encouraging regular purchases
- Fashion and footwear outlets building customer clubs
✅ Why Choose BusyPlugin’s Addon?
- Seamless integration with Busy Accounting Software
- 100% customizable to fit your business model
- Secure, real-time, and easy to manage
- Improves customer retention and brand loyalty
- Boosts customer satisfaction and repeat sales
📞 Get Started Today
Ready to transform your customer experience and boost repeat business?
💬 Contact Us for a Demo or Installation
📧 Email us at: contact@busyplugin.com
📞 Helpline: +91 70828 24212
🌐 Website: www.busyplugin.com
Let your customers earn more than just invoices — give them a reason to return, every time.
🔘 Download Setup
Please click the button below to download the setup file for installation.
Disclaimer: Busy and Busy Accounting Software are registered trademarks of their respective owners. This addon is a third-party customization designed to enhance functionality and is not affiliated with the official Busy development team.
